Executive Board

Detroit Postal Customer Council has 14 registered members

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Jake Busacker
Industry Co-Chair

Pitney Bowes Presort Services
373000 Ecorse Rd Ste 100
Romulus, Michigan 48174

Jake Busacker is currently the Industry Co-Chair for the Detroit Postal Customer Council. Jake has been working for Pitney Bowes Presort Services (PBPS), the largest USPS workshare partner, since 2010 which coincides with his introduction to mailing industry.

Over this time, he has held numerous roles and worked in 5 different PBPS sites across the country. This diversity of experience and thought has been valuable in helping mailers innovate their products and processes. Jake is currently the General Manager of the PBPS Detroit site, where his team sorts and distributes millions of mail pieces each day for their clients.
Paul Brotz
Industry Vice Co-Chair

Delivery Point Mail Services
2500 Enterprise Dr. #10
Allen Park, MI 48101-3528

313-570-9403 Direct
Paul Brotz is the Industry Vice Co-Chair for the Detroit Postal Customer Council. Mr. Brotz has been collaborating with the United States Postal Services for the past 35, which includes over 25 years of membership with the Detroit Area Postal Customer Councils.

With well over 30 years of experience in the mailing and shipping industry, Mr. Brotz is well versed in helping customers and members alike with all of their different mailing requirements. He has been involved with both start-up and existing mailing organizations in helping them grow their business by using the United States Postal Service. Currently he is the COO of Delivery Point Mail Services a Mail Service Provider and workshare partner for parcels and letters.

He is active in many local civic activities which has included coaching girls’ basketball at Salem High School. He is a graduate of Cleary University.
Ron Morris
Postal Co-Chair

United States Postal Service
1401 W. Fort St 10th FL
Detroit, MI 48233-9998

Ron began his postal career in 1997 as a part time clerk at the Pontiac MI Post Office. Prior to his current position as Officer in Charge for the Detroit MI Post Office, he held leadership positions of increasing responsibility in the Michigan 1 District, including Supervisor, Customer Services; Manager, Customer Services; Postmaster; PCES Plant Manager; and Senior Plant Manager.
Ron holds a bachelor’s degree in business administration from Baker College. He is a graduate of the Managerial Leadership Program, Executive Foundations, Executive Leadership and is Lean Six Sigma Green Belt certified.
Richard Moreton
MI 1 District Manager

US Postal Service
1401 W Fort St 10th FL
Detroit, MI 48233

Richard T. Moreton has been named as District Manager to the newly realigned Michigan 1 District, Central Area. Rick is the former
Acting District Manager, Detroit District and District Manager, Lakeland District, Great Lakes Area.

Prior to being District Manager, Rick served as the Senior Plant Manager in the Greater Michigan District.

Rick began his postal career in 1985 as a Distribution Clerk in St. Clair Shores, Michigan. He has also served as Supervisor; Postmaster;
Manager, Post Office Operations; and Manager, Operations Programs Support, for Southeast Michigan District, Detroit District and the Greater Michigan District.

He is a graduate of the Advanced Leadership Program, the Management Leadership Program, and the Executive Foundation and Leadership Program.
He is Lean Six Sigma Green Belt certified. He attended Wayne State University in Detroit, Michigan.

Pitney Bowes
37300 Ecorse Rd Suite 100
Romulus, Michigan 48174-1352

Bob has been a part of the Detroit mail industry scene for 36 years. He is currently the Operations Manager of Pitney Bowe in Romulus. He started as an office employee in 1985 for a local mailing company and has worked his way through the administrative and production end of the industry giving him the well rounded experience needed to manage in today’s environment. His roots are in Southwest Detroit where he stayed until he left to attend Western Michigan University. He currently resides in Brownstown Twp. with his girlfriend Toni Adler and their 2 Yorkies, Max and Sasha. In his spare time he enjoys a relaxing day on the golf course with his friends.

Bresser's Marketing Solutions
670 West Baltimore Street
Detroit, MI 48202

(313) 874-0570
Patrick Bresser is a co-owner at Bresser’s Marketing Solutions. Bresser’s is a direct marketing company servicing government, political orgs, non-profit, small and large companies with their list and direct mail needs since 1947. Patrick’s vast experience with list acquisition, creative design, and as a mail service provider has helped his clients meet and exceed ROI/budgets for over 25 years. As a industry board member of the Detroit PCC he’s had the opportunity present lunch and learns and webinars on several mailing topics; political mail and non-profit mail being a couple of his favorites.

Outside of work you will find him sailboat racing with friends and family on the Great Lakes.
Industry Board Member since 2012.

Royal Alliances
1601 Clay St
Detroit, MI 48211

Daria has 30 years of industry experience. Her knowledge extends to all stages of the mail piece cycle and many industry-related facets. From mail technology, design, print, USPS collaboration, and sales to managing operations.
Daria is currently in the role of Regional Sales Manager at Royal Alliances. Her industry knowledge helps customers achieve their goals and business aspirations by using postal products, technology, and additional solutions. She says “I like to provide customers with solutions that help them grow their book of business”
In her previous roles, she was responsible for one of the earliest adopters of Full-Service Acceptance and worked closely in partnership with the United States Post Office. Successfully managed operations and maintained an ISO-based quality system.
Daria has a passion for community involvement, she serves on Athena Power Link Board, is a devoted Rotarian, and has been serving for the last seven years as Ambassador to the Lansing Regional Chamber of Commerce. One of her proudest moments was facilitating a fifty-thousand-dollar donation to a Lansing-based non-profit.
Daria resides in Lansing with her two sons and their German Shepherd “Neymar”.
Kevin Yost

TGI Direct
5365 Hill 23 Dr.
Flint, MI 48507

Kevin’s professional experience began in 1999 at Wolverine Solutions Group as General Manager. Since 2017, Kevin has been working as a Manager, Production & Postal Compliance at TGI Direct. TGI Direct is part of the Advertising & Marketing industry, and located in Flint, Michigan.
Patricia Bridgeforth
Associate Board

United States Postal Service
1401 W. Fort St 10th FL
Detroit, MI 48233-9998

Patricia began her postal career in 1993 as PTF City Carrier at Brightmoor Station. She has held several detailed positions to include Plant Mgr., Detroit P&DC: Postmaster, Detroit: Customer Service Supervisor and CSOM for Area 1 and 2. Throughout her postal career, she has also held the following titled positions: Associate Supervisor, Customer Service Supervisor and Operations Manager-Area2. Patricia is an MLP graduate, green belt certified and bronze certified from Analytics University. She has completed and certified training in PDM. Patricia holds a Bachelor’s in Public Administration from Central Michigan University. She recently was promoted to Manager, Customer Relations for the Michigan 1 District.
Daniel Lesperance
Associate Board

United States Postal Service
1401 W Fort St 10th FL
Detroit, MI 48233-9998

Dan Lesperance joined the Postal Service in Belleville, Michigan in 1993 as a mail processing clerk and then as a retail window clerk. He was promoted to the Business Development Team as a Small Business Specialist and eBay Days Instructor where he learned Mailing Requirements, Customer Relations, and Selling Skills. Later he was promoted to the USPS Headquarters Field Sales Team, where he worked as a Business Solutions Specialist and Sr. Specialist. He next took a position as Customer Relations Coordinator for the City of Detroit, which handles a variety of customer service activities for both internal and external customers. Currently, Dan is the Retail & Delivery Project Mgr for the Michigan 1 District. Dan brings with him a wide variety of knowledge and experience and will be an asset to our customers in the Metro-Detroit area.
Lisa Riebel
Associate Board

United States Postal Service
1401 W Fort St RM M-156-8
Detroit, MI 48233-9988

Lisa joined the Postal Service in 1994 in Troy Computerized Forwarding Site. In 2000, she was promoted to Consumer Affairs Clerk in SE MI Consumer Affairs Office. As a Consumer affairs Clerk she assisted residential and small business customers with their mailing needs. In 2007, she was promoted to Business Service Network Representative. Lisa was detailed as Manager, Consumer and Industry contact. Lisa overseas the Customer Experience for business customers. Lisa brings with her a wide variety of knowledge and experience and will be an asset to our customers in the Metro-Detroit area.
Lisa Mitchell
Associate Board

United States Postal Service
2351 Bellingham Drive
Troy, MI 48083

Lisa T. Mitchell, Field Sales Representative, Detroit District since August 2019. I began my career with the United States Postal Service as a Mark-up Clerk, March 25, 2000. During my 20 year tenure, I've held many positions and have had the pleasure of working in various departments. Including, but not limited to; Human Resources, Labor Relations, Local Services, Finance, Operations Programs Support, In-Plant Support, Equal Employment Opportunity, and the Customer Care Center. I've also, had the pleasure of being a Mail Carrier, Mail Processor, and a Packer Warehouseman at the Material Distribution Center (MDC) in Topeka, KS.
I am most proud of being a Wife, Mother, and Grandmother. I love spending quality time with my family. In my spare time I love to travel, cook, and read.
LaDonna Smith
Associate Board

United States Postal Service
1401 W. Fort Street #902-1
Detroit, MI 48233

LaDonna Smith is a Customer Relations Coordinator for the Michigan 1 District. She has served in various managerial roles in Customer Service, Retail & Delivery before joining the Customer Relations team in 2019. She has a degree in Business Management from Davenport University and is Lean Six Sigma Yellow-Belt Certified. LaDonna takes pride in improving the customer experience. Her goal is to raise awareness of the value of the Postal Customer Council in the business community. She works diligently to provide solutions for both business and residential customers. In her spare time, she supports and mentors Gen Z and spends time with her family and friends.
Carol Zarek
Associate Board

United States Postal Service
1401 W FORT ST RM 1017

is a Customer Relations Coordinator for the Michigan 1 District. She has been with the Postal Service since 1992 and held multiple positions in the organization. She began with off-loading trailers at the Bulk Mail Center to Retail Service to Business Sales and Service. She has been focused on Customer Service throughout her career. She brings with her a wealth of knowledge and experience and will be an asset to our customers in the Michigan area. In her free time, she enjoys painting, crafting, and playing with family and friends.