The Detroit Postal Customer Council is thanking Detroit District employees throughout the Metro Detroit Area for their commitment coming to work every day. Paul Brotz, Owner, Colorpoint Print, comments: We would like to take this opportunity to thank the Detroit District Postal Workers for their services during these unprecedented times. The mail is an essential part of the infrastructure of this country and we are proud to present the banner to post offices to show our appreciation for their tireless service.
Employees truly appreciate being recognized by our business customers.
Every day the clerks and carriers deliver the mail and products that keep America moving.
The Detroit PCC presents a 4’ X 8’ banner and is displayed outside the employee and customer parking lots for all to see how much they are appreciated.
Southfield Post Office - July 21, 2020
College Park Station - July 23, 2020
Brightmoor Station - November 24, 2020
PCC: Our next presentations will be August 5th Livonia MI August 7th Seven Oaks Detroit MI and August 11th at Westland MI
Detroit PCC wins both Gold Innovation and Silver Membership Program Excellence for the 2020 PCC Leadership Awards
The Detroit PCC was awarded two Awards during the 2020 PCC Leadership Award Winners . The Gold Innovation Award acknowledged the talk-show format that was different from any other PCC event we ever held in Detroit. We named it: Detroit PCC Today Show! Growth Driven; Fueling Your Mailing & Shipping Success. The talk show format allowed us present to multiple topics, keep the format open, make it interactive like a "live" talk show and take questions from the audience (customers).
The Silver Membership Program Excellence Award was given to acknowledge an Educational Outreach presented to local postmasters and managers. We named it: Postal Customer Council: Know Your Role.The presentation discussed the History of PCC, our Mission Statement and the importance that postmasters and managers serve as an open channel for the USPS-to-Business communication. We shared the Benefits of Membership for our customers such as networking with other business customers and offering expert advice on shipping or mailing that would help businesses be more productive. We knew that educating postmasters and managers to identify potential business leads would benefit the Detroit PCC . We encouraged postmasters and managers to share the Detroit PCC website with their customers and to invite them to our educational sessions and social events such as mail facility tours, community service and Lunch and Learn events. We passed out PCC applications, a "What is a PCC" brochure ,Detroit PCC 2020 calendar of Events and ended with Q & A session.
Board of Governors Announces Selection of Louis DeJoy to Serve as Nation’s 75th Postmaster General May 7, 2020
May 7, 2020
Board of Governors Announces Selection of Louis DeJoy to Serve as Nation’s 75th Postmaster General ( May 7, 2020);
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Detroit PCC presented NPCC Day September 27, 2019
Growth-Driven - Fueling your Mailing & Shipping Success
Erica Brix, VP, Area Operations, GLA Presented on the State of the Business & the Customer Journey: 42 mins
Steven Dearing, Director, Corporate Reporting, USPS HQ Presented Informed Delivery & Informed Visibility: 40 mins
Design the set, choose the guests, plan the program, cameras set and you have
The Detroit PCC Today Talk Show
PCC Industry Panel host, Paul Brotz, Industry Co-Chair and US Postal Service Panel host, Derron Bray, Postmaster Detroit, engage audience questions: 40 mins
The afternoon brought light to the accomplishments of the Detroit District – Progress in our mail processing plus encouraging personal growth
Karlett Gilbert, District Manager, Detroit, Karlett shares her comments in All Things Detroit - Celebrate our Successes: 14 mins
Marc Zack, Lean Six Sigma Black Belt Master, presents his own program; Breakthrough Innovative Thinking: 44 mins
“An event like this gives me an opportunity to have conversations and network to have my business questions answered.”
- Jennifer White, Beaumont Health