PCC Spotlight Mar2021   

 Detroit PCC  (Detroit MI)

Congratulations to the Detroit PCC for being chosen as the March 2021 PCC “Spotlight”.  You can learn more about their PCC below.

 Detroit PCC (Detroit, MI)

 Date founded: 1994

Members: Approximately 300 active members that covers all of Southeastern Michigan


  • PCC Innovation of the Year Award – Gold Level 2020
  • PCC Membership Program Excellence Award – Silver Level 2020
  • PCC Innovation of the Year- Bronze Award on 2017
  • PCC Premier Certificate Award - Gold Level Winners since 2012  
  • PCC Premier Platinum Award Winners since 2016

Despite the COVID-19 pandemic, the Detroit PCC has remained actively engaged communicating with their membership via email, phone and zoom virtual webinars.  Although they had to postpone their large in-person events; the annual Golf outing, plant tour, Coney Dog Buffet, and Holiday Gala in 2020, the Detroit PCC continued their success by hosting various virtual events such as a Political Mail Campaign, National PCC Day, and “Training Elves to Help Santa” which stimulated membership participation with the USPS Operation Santa program. 

The Detroit PCC kicked off 2021 by hosting an annual Rate Change webinar in January and a Seamless Acceptance Overview in March.  They have also been focusing on the planning of an “Essential Worker Thank You” banner program.  Throughout the month of March, this program supported by District Manager, Rick Moreton will honor and thank employees at the Detroit Processing and Distribution Center (P&DC), the Pontiac Metroplex, and the Allen Park Network Distribution Center (NDC) for their unwavering commitment of providing the best possible service to our customers.  An ongoing effort, this program will continue honoring employees at local delivery Post Offices throughout the year.  The Detroit PCC also conducts a “Stamp of the Month” program promoting education and stamp sales which also helps increase postal revenue, and in April, they will host their annual Political Mail Educational webinar.

With the CDC guidelines for social distancing in mind, the Detroit PCC is optimistically planning a return to in-person social events beginning with “Detroit Tiger Day” and their annual golf outing which is in collaboration with the Advertising Production Club of Detroit.  Both events are set for August 2021.

In addition, they are working on future Marketing and Manufacturing events in collaboration with Oakland University.  They also look forward to supporting the NALC 2021 Food Drive.

The Detroit PCC is currently led by:

  • Postal Co Chair – Donald Dombrow Jr., Detroit, MI Postmaster (A)
  • Industry Co Chair – Paul Brotz, ColorPoint Print
  • Postal Administrator–Tracy Bonaparte, USPS, Customer Relations Coordinator
  • Treasurer – Bob Munoz, Pitney Bowes Pre-Sort Services
  • Michigan 1 District Manager – Richard Moreton
  • Central Area Marketing Manager – Michael McInturf
  • Committee Chairs:
  • Patrick Bresser – Industry Executive Board Member
  • Kevin Yost – Industry Executive Board Member
  • LaDonna Smith – USPS, Customer Relations Coordinator
  • Carol Zarek – USPS, Customer Relations Coordinator
  • Dushon Sims – USPS, Manager Business Mail Entry
  • Patricia Bridgeforth – USPS District Mgr. Marketing,
  • Daniel Lesperance – USPS, District Mgr. Retail
  • Lisa Riebel – USPS, District Mgr. Consumer & Industry
  • Lisa Mitchell – USPS, HQ, Sales Liaison

Some “fun facts” about the Detroit Area that you may not know are:

  1. Detroit is home to “Vernors” the oldest surviving ginger ale brand in the U.S.
  2. Detroit has the second largest theatre district in the U.S.
  3. Martin Luther King Jr’s infamous "I Have A Dream" speech was delivered during the March on Washington on August 28, 1963.  However, some of the speech is similar to his speech he gave in Detroit following the city's Walk to Freedom March during the Civil Rights Movement on June 23,1963.
  4. Points of interest in the Art-Center are the Detroit Science Center, the Charles Wright Museum of African American History (which is home to the world's largest African American culture exhibit), Detroit Public Library, and the College for Creative Studies.
  5. Birthplace of Motown Records in the 50’s, and Techno in the 80’s.

For more information on the Detroit PCC please visit their website at: https://www.detroitpcc.com/about/about-us

thank you bannerThe Detroit Postal Customer Council is thanking Detroit District employees throughout the Metro Detroit Area for their commitment coming to work every day. Paul Brotz, Owner, Colorpoint Print, comments: We would like to take this opportunity to thank the Detroit District Postal Workers for their services during these unprecedented times. The mail is an essential part of the infrastructure of this country and we are proud to present the banner to post offices to show our appreciation for their tireless service.

Employees truly appreciate being recognized by our business customers.
Every day the clerks and carriers deliver the mail and products that keep America moving.
The Detroit PCC presents a 4’ X 8’ banner and is displayed outside the employee and customer parking lots for all to see how much they are appreciated.

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College Park Station - July 23, 2020


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PCC Detroit Chapter Logo

March 23, 2021

Louis DeJoy PMG Announces 10-year plan

The Postal Service has announced its 10-year plan for modernizing the organization while increasing its role and relevance to the nation.

The plan, called Delivering for America, will help put the organization on a path to financial sustainability, according to Postmaster General Louis DeJoy, who announced its key components in a March 23 message to employees.

“This plan marks the start of an important chapter for the Postal Service in our long history and tradition of changing and improving to better serve the American public,” DeJoy wrote.

The plan will:

• Create a modernized Postal Service capable of providing world-class service reliability at affordable prices;

• Maintain universal six-day mail delivery and expanded seven-day package delivery;

• Establish workforce stability and investment strategies that empower, equip and engage each employee and put them in the best possible position to succeed;

• Spur innovation that grows revenue and meets changing marketplace needs; and

• Achieve financial stability to fund employee benefits, the organization’s universal service mission and $40 billion worth of investments in people, technology and infrastructure, such as upgrading the postal delivery fleet.

Delivering for America also invests in Postal Service employees to stabilize and strengthen the organization’s workforce — especially for associates who are not yet in career positions; expands training and long-term career development programs; offers safety improvements; and establishes an Executive Diversity Council to advance a culture of diversity, inclusion and acceptance.

Other improvements will include a comprehensive organizational realignment to focus on operating needs while eliminating redundant roles, decision-making bottlenecks and unbalanced reporting structures, as well as an effort to stabilize the workforce by decreasing the high-turnover rate for noncareer employees by 50 percent annually and providing all employees with a path to a postal career.

In his memo, DeJoy thanked employees for their continued dedication.  “I am optimistic about the future of the Postal Service and confident that, as we implement our plan, we will deliver excellent service for our customers and the American people, and at the same time, make our great organization an even stronger one,” he wrote. “I hope you will embrace this opportunity and share this optimism for our great organization.”  An overview video is available  usps.com/deliveringforamerica, which also has the full plan.

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