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The Detroit PCC was awarded two Awards during the 2020 PCC Leadership Award Winners . The Gold Innovation Award acknowledged the talk-show format that was different from any other PCC event we ever held in Detroit. We named it: Detroit PCC Today Show! Growth Driven; Fueling Your Mailing & Shipping Success. The talk show format allowed us present to multiple topics, keep the format open, make it interactive like a "live" talk show and take questions from the audience (customers).

The Silver Membership Program Excellence Award was given to acknowledge an Educational Outreach presented to local postmasters and managers. We named it: Postal Customer Council: Know Your Role.The presentation discussed the History of PCC, our Mission Statement and the importance that postmasters and managers serve as an open channel for the USPS-to-Business communication. We shared the Benefits of Membership for our customers such as networking with other business customers and offering expert advice on shipping or mailing that would help businesses be more productive. We knew that educating postmasters and managers to identify potential business leads would benefit the Detroit PCC . We encouraged postmasters and managers to share the Detroit PCC website with their customers and to invite them to our educational sessions and social events such as mail facility tours, community service and Lunch and Learn events. We passed out PCC applications, a "What is a PCC" brochure ,Detroit PCC 2020 calendar of Events and ended with Q & A session.

PCC Innovation of the Year  The Gold PCC Innovation of the Year Award was to acknowledge the talk-show styled presentation format that was different from any other PCC event we ever held in Detroit. We presented: Detroit PCC Today Show! Topic: Growth-Driven Fueling Your Mailing & Shipping Success. The talk show format allowed us to present multiple topics, keep the format open, make it interactive like a "live" talk show, and take questions from the audience (customers). The Detroit PCC Today Show was a labor of love that was brought to life by the Detroit PCC and Creative Service Teams
 Membership Program Excellence  The Silver Membership Program Excellence Award was given to acknowledge " Detroit PCC: Know Your Role , which was an an Educational Outreach for Detroit District Postmasters and Managers. This hands-on presentation discussed the History of PCC, our Mission Statement, and the role that postmasters and managers serve to facilitate an open channel for USPS-to-Business communication. We shared the Benefits of Membership such as networking with other business customers and offering expert advice on shipping or mailing that would help businesses be more productive. We encouraged postmasters and managers to share the Detroit PCC website with their customers and tasked them to invite potential members to our educational sessions and social events such as mail facility tours, community service, and Lunch and Learn events. We passed out PCC applications, the PCC brochure, and the PCC 2020 calendar of events for them to share this with their business customers and ended with Q & A session.

 

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May 7, 2020

Board of Governors Announces Selection of Louis DeJoy to Serve as Nation’s 75th Postmaster General ( May 7, 2020);

 

Detroit PCC presented NPCC Day September 27, 2019
Growth-Driven - Fueling your Mailing & Shipping Success

Special programming:

Erica Brix, VP, Area Operations, GLA Presented on the State of the Business & the Customer Journey: 42 mins

Steven Dearing, Director, Corporate Reporting, USPS HQ Presented Informed Delivery & Informed Visibility: 40 mins

Design the set, choose the guests, plan the program, cameras set and you have

The Detroit PCC Today Talk Show

PCC Industry Panel host, Paul Brotz, Industry Co-Chair and US Postal Service Panel host, Derron Bray, Postmaster Detroit, engage audience questions: 40 mins

The afternoon brought light to the accomplishments of the Detroit District – Progress in our mail processing plus encouraging personal growth

Karlett Gilbert, District Manager, Detroit, Karlett shares her comments in All Things Detroit - Celebrate our Successes: 14 mins

Marc Zack, Lean Six Sigma Black Belt Master, presents his own program; Breakthrough Innovative Thinking: 44 mins

“An event like this gives me an opportunity to have conversations and network to have my business questions answered.”

- Jennifer White, Beaumont Health