PCC Innovation of the Year  The Gold PCC Innovation of the Year Award was to acknowledge the talk-show styled presentation format that was different from any other PCC event we ever held in Detroit. We presented: Detroit PCC Today Show! Topic: Growth-Driven Fueling Your Mailing & Shipping Success. The talk show format allowed us to present multiple topics, keep the format open, make it interactive like a "live" talk show, and take questions from the audience (customers). The Detroit PCC Today Show was a labor of love that was brought to life by the Detroit PCC and Creative Service Teams
 Membership Program Excellence  The Silver Membership Program Excellence Award was given to acknowledge " Detroit PCC: Know Your Role , which was an an Educational Outreach for Detroit District Postmasters and Managers. This hands-on presentation discussed the History of PCC, our Mission Statement, and the role that postmasters and managers serve to facilitate an open channel for USPS-to-Business communication. We shared the Benefits of Membership such as networking with other business customers and offering expert advice on shipping or mailing that would help businesses be more productive. We encouraged postmasters and managers to share the Detroit PCC website with their customers and tasked them to invite potential members to our educational sessions and social events such as mail facility tours, community service, and Lunch and Learn events. We passed out PCC applications, the PCC brochure, and the PCC 2020 calendar of events for them to share this with their business customers and ended with Q & A session.